RedBrick Labs

For F&B chains

AI employees built for multi-outlet F&B operations.

Running 10, 20, 30 outlets means someone at HQ spends every morning pulling POS numbers, chasing outlet managers, and compiling the same report again. Our AI employees already do this job for a 30-outlet Malaysian coffee chain: the report lands in the ops WhatsApp group before 7:15am, every day, without a human touching it.

The daily grind at a growing chain

  • Sales numbers live in the POS but the morning report is still assembled by hand
  • An outlet can underperform for a week before anyone at HQ notices
  • Catering enquiries and customer complaints pile up on WhatsApp overnight
  • Inventory questions need someone to log in, filter, export and reply

What your AI ops team handles

A Daily Report Agent compiles every outlet's sales from the POS and delivers the morning report before your ops team clocks in, flagging any outlet trending down against the same day last week. A Dashboard Agent answers questions in chat with live numbers. A WhatsApp Agent handles enquiries, routes catering requests, and escalates complaints with full context. You see everything they do in your client portal.

The starting lineup for F&B chains

F&B owners ask us

Which POS systems do you support?

Most POS systems used in Malaysia, via API or scheduled exports. We confirm yours in the discovery workshop before you commit to anything.

Can it handle outlets with different menus and pricing?

Yes. Reports and alerts are built around your actual outlet structure, including per-outlet menus, targets and comparisons.

We already have a BI dashboard. Why this?

A dashboard waits for someone to look at it. An AI employee sends the answer to the people who need it, flags anomalies the same day, and answers follow-up questions in chat.

Talk to us about your chain

WhatsApp